How long does the Return process take?

When you return a pair of shoes, you receive a FREE prepaid Priority Mail shipping label that is emailed to you within 5-10 minutes when you request your Return Authorisation through your Customer Account. This should mean that your shoes reach our warehouse within 2 days of when you ship them. Once the warehouse receives your return, it will take 2-3 days for us to process your refund onto the original form of payment. You will receive a refund notification via email once this has been completed. 

Please feel free to contact our Customer Success Team at cs@seavees.com or if you’d like to speak to someone on the phone, call (805) 774-1964.

 

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